Returns
FurLife Fashions is a small company that hand creates each and every product! We take pride in and stand behind our products being made right here in Wisconsin and want every customer, human and pet alike, to be 100% satisfied!
If for some reason you are not satisfied, we gladly accept returns and exchanges under the following conditions:
- Contact us within 14 days of delivery.
- Products must be returned within 30 days of purchase to receive a full refund or an even exchange.
- Products will not be eligible for returns outside of 31 days of purchase.
- Shipping fees are non-refundable. Buyers are responsible for return shipping costs.
- If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- Due to the nature of these items, unless they arrive damaged or defective, we cannot accept returns for items that are custom or used items.
- To begin the return process, have additional questions or concerns, please contact us at furlifefashions@gmail.com
Disclaimer
FurLife Fashions uses the best American Made Heavy Duty Nylon Webbing, Welded D Rings and Quality Contoured Buckles. While we have made every effort to provide a superior product, we do not offer a guarantee or warranty regarding the performance and safety of our product. Because every item is hand created, exact dimensions may vary with a threshold of 0.50 inches. Our products are made with a wide variety of fabrics where the color may appear more vibrant in photographs taken under bright light. Pets, through no fault of their own, can be hard on items and cause damage unintentionally by running, jumping, chewing, rubbing, scratching, and playing. Inspect the product while in-use for any damages or wear/tear that could result in malfunction of the product. FurLife Fashions or its affiliated companies cannot be held liable for any damages caused by a defective or broken product. It is the sole responsibility of the user/buyer to ensure product can withstand force of their pet. Certain products are not designed to withstand force of an aggressive dog. Inspect the product before use. Discontinue use immediately if a defect, damage or issue is found with the product. YOU ACKNOWLEDGE AND AGREE TO THIS DISCLAIMER BY MAKING THE PURCHASE.